Contact Us

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123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

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Shop policies

Shop Policies

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Shipping: We ship only within the US, using USPS Ground, orders arriving in 2-8 business days from date of shipping. If you need more expedient shipping, contact us and we will do our best to accommodate your needs. 

*Please allow 5-7 days for processing your order as some jewelry needs to be made to order*

Orders outside of the US: email us and we will communicate directly about options. 

Returns: All items may be returned within 30 days of purchase. If a return is needed after this time, items may be returned for store credit. 

Refunds: Please contact us if a refund is requested. We want our customers to have 100% satisfaction and would love the opportunity to mend the situation if that is not the case. If we are unable to ship within 5 days of purchase and this interferes with timing for you in any way, a refund will be offered with no explanation needed. 

Repairs: We will happily repair any broken items, within a year of purchase. If a chain breaks, if a bead falls off, if a clasp is not working, contact us and we will send you shipping information for the repair - at no cost to you. We want to be accessible to our customers and to provide high quality products - part of which includes mending inevitable wear and tear. Please see "FAQ" for ways to care well for your gold and brass products. 

You’ve got to jump off cliffs all the time, and build your wings on the way down.
— Annie Dillard